---
title: "Why am I getting an \"Invalid IP address\" or \"License has expired, please enter a new authorization code\" error?"
description: "Invalid IP address" or "License has expired, please enter a new authorization code"
---

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# Why am I getting an "Invalid IP address" or "License has expired, please enter a new authorization code" error?

## "Invalid IP address" or "License has expired, please enter a new authorization code"

This error will occur on network licensed computers when the perpetual license computer has not been active for the past 8 hours.

To resolve this issue, relaunch Invivo software on the computer with the perpetual license.

If you continue to experience issues with your network license please contact Osteoid Software Support at 408.333.3484 ext. 2 or [support@osteoidinc.com](mailto:support@osteoidinc.com) for further assistance.

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